Exchanges & Returns
-
If defective or incorrect merchandise has been shipped to you through our error, please notify the manager within 30 days from receipt of merchandise. We will exchange defective or incorrect merchandise without additional shipping charges.
-
Returns made within 30 days of the original purchase, on unused/unopened merchandise in the original packaging, along with the original receipt, will be accepted for a full refund.
-
Returns made after 30 days of the original purchase, on unused/unopened merchandise in the original packaging, along with the original receipt, will be accepted for store credit only.
-
NO RETURNS AFTER 1 YEAR. NO EXCEPTIONS.
-
No returns on special orders, overstock or sale purchases.
-
No returns on tools without manager approval.
-
Customer is responsible for return shipping charges.
Core Code
OpenCart Gaffer Glass USA © 2021